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FIND & DECIDE

Company knowledge assistant

Ask your policies, manuals and files, and get answers with sources.

Your answers already exist, scattered across folders and wikis. We build an assistant that finds them, quotes the source and admits when it does not know, so staff and customers stop waiting for the one person who remembers.

The problem

New staff take months to get productive, support teams answer the same questions daily, and policy changes never reach the people who need them.

What we build

  • Staff assistant in Teams, Slack, web or mobile
  • Customer-facing help assistant on your website
  • Ingestion pipelines for SharePoint, Drive, Confluence and file shares
  • Admin console to review answers and add content

AI inside

  • Retrieval-augmented generation (RAG) with citations
  • Access control checked before any document is retrieved
  • Arabic and English questions over mixed-language documents
  • Answer quality tracking and feedback loops

Questions

Will it make things up?

It answers only from your documents, shows the source for each answer and says it does not know when nothing matches. We test it against real questions before launch.

Can staff see documents they should not?

No. Permissions are checked before retrieval, so the assistant never sees more than the person asking.

Related solutions

Plan your company knowledge assistant in 15 minutes.

Intelligence, with intent. Purpose-built by AI. Engineered by people.