LAST UPDATED: 30 OCTOBER 2026
Privacy policy
This policy explains what personal data Telic Cognitive Systems (“Telic”, “we”, “us”) collects through teliccognitive.com, why we collect it, and the choices and rights you have. It applies to visitors in every country we serve, including the European Union, the United Kingdom, the United Arab Emirates and India.
Who is responsible
Telic Cognitive Systems is the controller of personal data collected through this website. You can contact us about privacy at [email protected]. Our registered office address is published on this page once incorporation is complete.
What we collect
Information you give us: when you book an audit, send a message or subscribe to our newsletter we collect your name, email address and, if you provide them, your company, phone number, the topics you select and your message. If you generate an AI Studio blueprint and attach it to a booking, we receive the project description you typed.
Conversations with our AI concierge: the questions you type are processed to generate an answer and are not used to identify you. Do not enter sensitive personal information in the chat.
Usage information: with your consent, Google Analytics 4 records pages visited, approximate location (country/city), device and browser type, and which site features you use. IP addresses are not stored by Google Analytics 4.
Technical information: our servers and our content delivery network (Cloudflare) process IP addresses and request details to deliver the site and protect it from abuse. Security logs are kept for a short period.
Why we use it and our legal bases
To respond to bookings and messages and to prepare for a call you requested (taking steps at your request before a contract, or our legitimate interest in answering enquiries).
To send the newsletter you subscribed to (your consent, which you can withdraw at any time with the unsubscribe link or by emailing us).
To understand and improve how the site is used (your consent to analytics cookies).
To keep the site secure, prevent spam and meet legal obligations (legitimate interests and legal obligation).
International transfers
Our providers may process data outside your country, including in India, the European Union and the United States. Where the GDPR or UK GDPR applies, transfers are protected by adequacy decisions or the European Commission’s Standard Contractual Clauses.
How long we keep it
Enquiries and bookings: up to 24 months after our last contact, unless we start working together, in which case contract records are kept as the law requires. Newsletter subscriptions: until you unsubscribe. Detailed analytics data: 2 months (Google Analytics default). Security logs: up to 90 days.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your data, to object to or restrict certain processing, and to withdraw consent at any time. This includes rights under the GDPR and UK GDPR, India’s Digital Personal Data Protection Act 2023 and the UAE Personal Data Protection Law.
To exercise a right, email [email protected]. We reply within one month. You may also complain to your local data protection authority.
Security
Data is encrypted in transit, access is limited to the people who need it, and our infrastructure is protected by a web application firewall. No method of transmission over the internet is completely secure, but we work to protect your data.
Children
This website is intended for business users. We do not knowingly collect personal data from children under 16.
Changes to this policy
We will post any changes on this page and update the date above. Significant changes will be highlighted on the site.